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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 785-625-3297 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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We were looking for a new refrigerator for our home. We went to all other places in town and then came to genuine appliance. The knowledge of the salesman I believe his name was Keith who is also an owner was phenomenal and left us with no questions to ask. We loved that the refrigerator was plugged in that way we could see what it looked like while it was running. He was wonderful! We did leave and go to another location but then immediately came back to genuine appliance because the quality and also the knowledge of the salesman just was profound. We ordered the refrigerator on Saturday and they delivered it on Tuesday. The two men that delivered it were so careful and conscientious and knowledgeable about the product and did a great job installing it. Believe me the next time I need an appliance we will go to genuine appliance first not last!! Thank you for all that you did and making that purchase enjoyable for us!

Google Icon Traci Mettlen 4/28/2022

Wow! We really have the best customers, thank you.

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Speed queen in the house

Google Icon Jrd 5/12/2022

We appreciate your business!

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Google Icon drLnstza 3/26/2024

Thanks for sharing your experience!

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A relative recommended this place, and I'm so glad they did. We needed a new microwave, and Colten, the manager was more than helpful and very knowledgeable about every little detail. We got the microwave and asked about washers and dryers. Colten told us about different features of several sets. We'll be back, and I'll recommend Genuine Appliance to anyone.

Google Icon Myrna Mai 12/3/2023

Thanks for sharing your experience!

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Knowledgeable staff and I got good customer service. Will use them again in the future and I recommend them to all of my friends.

Google Icon Justin Stegman 3/29/2018

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Excellent customer service and repair! I will be doing more business here and recommend to friends and family.

Google Icon Jeremy S. 10/16/2018

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Nice friendly people, no pressure to buy, delivered as Promised! I would buy from them again!

Google Icon Ken Erickson 2/28/2017

Thanks for sharing your experience!

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Already a Genuine Appliance Center customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Genuine Appliance Center.

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